Introducing ZenCross Connect

Cross River Fiber has partnered with ZenFi to bring you a brand new online ordering platform offering self-service, automated metro connectivity

Today we share the exciting news on a new service that is going to transform the dark fiber and lit services market.

screen-shot-2017-01-09-at-1-15-59-pmWhen ordering dark fiber or lit services, what do customers want? Fast delivery, competitive pricing, rapid development, and of course, no-term contracts. Well, Cross River Fiber and ZenFi have entered a partnership to provide just that. Make way for ZenCross Connect (zXc), a self-service platform enabling automated purchase and configuration of interbuilding and interstate network cross-connects.

Leveraging a robust fiber-optic network, zXc offers a streamlined portal for ordering bandwidth between 28 major data centers and colocation facilities in the New York/New Jersey metro area, making interconnections simple and easy to procure. Through the zXc platform, we, along with ZenFi, provide pre-provisioned, on-demand dark fiber and 1GB / 10GB lit services.

“As businesses become more digital and cloud-focused, the need to connect to service providers in different data centers increases,” comments our own Vincenzo Clemente, CEO of Cross River Fiber.  “Currently, customers have to deal with carrier sales reps to give them pricing and go through a cumbersome ordering process. Often, they become stuck with term contracts that they don’t want. zXc changes all of that.”

How Does zXc work? (Watch our whiteboard video)

Customers are guided through a series of simple, online ordering steps through which they identify the route, select products, agree to the terms and conditions and, if they want, pay the initial invoice — all through one website. Orders are for month-to-month service and configurations can be completed within 29d668e4af0f4b1f793d236f579e419513379201adb0cf11e1pimgpsh_fullsize_distrminutes with uncomplicated point-and-click location features.  Services are delivered within just 15 days.
“Companies want to be able to order a circuit from point A to point Z immediately, automatically and on-demand,” notes Ray LaChance, President, and CEO of ZenFi.  “Realizing that the marketplace wants faster delivery, ease of ordering and competitive pricing, we’ve created this platform.”

Over the next two years, the network and coverage areas for zXc will continue to grow to meet the demands of customers and expand capacity to carry the growing traffic load.

We are excited for what’s ahead for zXc, and invite you to contact us to learn more.

For more information about zXc, please go to

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